FIS Global is one of the largest fintech providers of backend products for banks, credit unions, and payment processors. One of their products, Digital One, enables financial institutions to create an omnichannel experience across digital channels such as web, mobile and conversational channels. The platform also provides financial institutions with powerful customer analytics. With data volumes reaching petabytes in size, the team at FIS Global ran into issues scaling their supporting data and ML architecture:
FIS Global leverages the Databricks Unified Analytics Platform to reduce the DevOps overhead for managing infrastructure and streamline the machine learning process to make it more trackable and reproducible.
With Databricks, FIS Global has built a petabyte-scale data and ML platform that supports the growth of their Digital One product while reducing operational expenses and complexity.