GSK's Agentic Supply Chain: A New Era of User Interaction

GSK's expansive global supply chain, encompassing 37 manufacturing sites, operates within a highly regulated pharmaceutical environment where decisions demand unparalleled quality, precision, and speed. This complexity presents formidable coordination challenges. To address this, we embarked on a transformative journey, creating a GenAI Agent capable of handling sensitive data securely through Databricks Genie.

This presentation, will illuminate how our supply chain team successfully leveraged the enterprise Databricks agentic framework. We will share the accelerated journey of building these trusted AI agents in just three months, a development estimated to boost productivity in our supply chain operations by 15%.

Following a brief introduction to GSK's supply chain, the presentation will detail the critical operational challenges we faced. The core focus will then shift to explaining how we strategically harnessed Databricks' capabilities, particularly its agentic framework and Genie, to develop this innovative solution, ushering in a new era of enhanced user interaction and operational efficiency.