How FedEx Achieved Self-Serve Analytics and Data Democratization on Databricks

FedEx, a global leader in transportation and logistics, faced a common challenge in the era of big data: how to democratize data and foster data-driven decision making with thousands of data practitioners at FedEx wanting to build models, get real-time insights, explore enterprise data, and build enterprise-grade solutions to run the business. This breakout session will highlight how FedEx overcame challenges in data governance and security using Unity Catalog, ensuring that sensitive information remains protected while still allowing appropriate access across the organization. We'll share their approach to building intuitive self-service interfaces, including the use of natural-language processing to enable non-technical users to query data effortlessly. The tangible outcomes of this initiative are numerous, but chiefly: increased data literacy across the company, faster time-to-insight for business decisions, and significant cost-savings through improved operational efficiency.