SESSION

IKEA's Journey to Data Modernization: Databricks for Business Outcomes

OVERVIEW

EXPERIENCEIn Person
TYPELightning Talk
TRACKData Strategy and Lakehouse Implementation
INDUSTRYRetail and CPG - Food
TECHNOLOGIESGovernance, Marketplace, MLFlow
SKILL LEVELIntermediate
DURATION20 min

Inter IKEA Group has been on a mission to align store-specific facts to multiple business outcomes such as sales, profitability, customer satisfaction, HR optimization, product quality, and talent and skills management to drive better happy customers, higher sales, and employee satisfaction. Through the effective use of data on the Databricks Data Intelligence Platform over a multiple-year journey, IKEA has been able to:

 

  • Define business-critical use cases
  • Access and curate the right data
  • Create a new business-led governance process
  • Lead with data products
  • Develop a metadata-driven catalog based upon Unity Catalog
  • Create a data marketplace
  • Enable innovation and experimentation in MLflow 8.
  • Set up metrics to track value.

 

Join this session to learn how IKEA, supported by Accenture, is driving insights via GenAI with access to all the information needed to help and satisfy their customers.

SESSION SPEAKERS

Rebecca Bucnis Teerlink

/EMEA Go to Market, Modern Data Platform
Accenture