Sponsored by: Prophecy | How Marks & Spencer is Building the Platform of the Future to Deliver Premium Retail Experiences

As one of Britain’s most iconic brands, Marks & Spencer (M&S) delivers premium food, clothing, and homeware to millions of customers. Behind customer experiences is data that must adapt to demand changes, supply chain volatility, and shifting digital consumers. To meet these challenges, the M&S Data + AI team is building the Platform for the Future. With Databricks and Prophecy, the platform will simplify the stack, democratize access, and deliver insights faster. M&S is making a bold shift to AI supercharge pipeline creation, moving from a code and engineer-heavy process to self-service with Prophecy’s visual and AI development. With governance to reliably use data and manage costs. The result? People from across the business are participating, bringing the cost and time of food supply chain analysis down by a third and speeding pipeline creation by 30-60%. Join this session to learn how M&S is delivering AI-powered self-service and charting a roadmap for real transformation.