Transforming Data Silos into an Information Hub with Databricks

As one of the leading cruise companies in the world, Royal Caribbean Group owns and operates three award-winning cruise brands. Data has become increasingly essential to the success of all our businesses. A key challenge for Royal Caribbean has been the fragmentation of data, insights, and AI capabilities, making it difficult to unlock full AI adoption. This session will focus on the vision for the Royal Caribbean Information Hub, the value generated from AI programs, and the accelerators for modernization using AI and Databricks. Royal Caribbean and EY are partnering to deliver this hub using Databricks and Unity Catalog, which brings a centralized location for data that is easy to access and manage, driving new insights, AI, and digital innovation and lowering the Total Cost of Ownership. Using the Databricks Data Intelligence Platform, the hub provides a personalized experience and in-depth business insights that are readily available and organized with the stakeholders in mind.