Frederic Jacquet

Chief Innovation Officer, Talan

Frederic Jacquet is Chief Innovation Officer within Talan, a digital company that designs and executes enterprise business transformation for a wide range of international customers.

Frederic has been working in the data industry for almost three decades within various software companies leading the Data Intelligence market such as IBM, Teradata or EMC. He assumed roles including Solution Architect, CTO or Technical Evangelist.
Within the field of Analytics, IoT, AI and Virtual Assistants he seeks to make think ahead, bring new perspectives and formulate creative, innovative (and fun…) ways to help companies to smoothly reboot as dat[AI]nspired Enterprises.

Past sessions

Summit 2021 From Chatbots to Augmented Conversational Assistants

May 27, 2021 11:00 AM PT

From Chatbots to Augmented Conversational Assistants: An Experimental Study combining AI and Crowdsourcing

Developing technology, including Natural Language Understanding and Machine Learning are taking Chatbots, Virtual Assistants, Conversational Bots... to an extent unheard of in the past. And yet, we cannot but notice that efforts are still needed for these interactive agents to attain a satisfactory level of conversational abilities. As a matter of fact, Bots still often cause a classic frustration effect when they reach limits in the scope of their powers.  

In order to take Bots beyond their technical boundaries:  

  1. We augmented them with technologies such as advanced data processing and Artificial Intelligence, including computer vision specific capabilities to mention just a few.
  2. We designed a unique approach based on crowdsourcing methods complementing and enhancing existing techniques to AI / Deep Learning.

In this talk, we will present the result of our research based on two tracks: 

  1. As part as our first iteration of research (aka “AVA”), we focused our efforts on identifying the most relevant AI/ML features that bring advanced conversational capabilities to Chatbots.  
  2. In a second iteration (aka “CIVA”), we concentrated our research on bringing more understanding and replying abilities to Bots defining a progressive methodology where data are improved. 

In this presentation you will see how we augmented Chatbots capabilities with: 

  1. Machine Learning 
  2. Computer vision
  3. Sentiment analysis
  4. Crowdsourcing
  5. Conversational methods
In this session watch:
Frederic Jacquet, Chief Innovation Officer, Talan
Lao-dja Songdou Tchala, Data Scientist, Talan