Atlassian's Journey of Using AI/BI Genie From Pilot to Production and What's Next?

This session is not a generic “AI is the future” talk. It is a practical, experience‑based guide to taking Databricks AI/BI Genie from a promising pilot to a trusted, production‑grade capability. Dashboards answer “what,” but not “why” or “what if.” Here is where Genie comes in.We’ll walk through our journey at Atlassian from pilot to production—designing Genie spaces on curated tables and metrics, building an evaluation framework for accuracy and coverage, and integrating Genie into our everyday tools and Rovo AI agent. We will touch upon how Databricks and Atlassian partnered to bring the power of Genie to our Rovo Marketplace and built the ability to route a user question to the right Genie space.In the end attendees will have a concrete “0‑to‑95*” playbook for unleashing their data with Genie to reach a point where roughly 95% of everyday questions can be answered accurately, safely, and self‑service freeing data teams to focus on higher‑value work and empowering faster decisions.