Creating Better Travel Experiences for All — Confronting Airline Pricing Pressures From Legacy Tools

easyJet carried nearly 90 million passengers last year, flying more than 1,200 routes, with a fleet of 300+ planes. Even as one of Europe’s leading low-cost airlines, the company faced mounting pressure to modernize, as traveler expectations necessitate seamless booking, flexible changes and personalized offers. Across Europe, high costs, thin margins and digital-first competitors only raised the stakes for all airlines. With core systems still tied to a decade-old desktop app and one of the region’s largest SQL Server databases, easyJet struggled with frequent engineering bottlenecks, fragmented workflows and more. Moving to the Databricks Platform helped the airline consolidate their commercial tools into a single hub and cut deployment timelines from up to nine months to three — a pace shift that put innovation back on track for easyJet.