From Dashboards to Dialogue: Powering Feature Launches with a Databricks Genie for Gaming Studios

Launching new product features is exciting, but anticipating every data need in advance is difficult. Traditional dashboards often fall short, leaving stakeholders waiting for answers and slowing product discovery. In this session, we explore how Databricks Genie enables a conversational, self-service analytics experience that empowers users to ask questions, test hypotheses, and iterate faster. We demonstrate how we built a Genie-powered chatbot supporting multiple personas, giving product, operations, and business teams real-time access to trusted data without relying on pre-built dashboards. Attendees will learn how to structure data and semantic layers for flexible analytics, govern access across audiences, and design a system that evolves with product needs. This approach transforms analytics from a static reporting tool into a dynamic partner for product discovery, driving faster iteration, better decisions, and broader adoption of data-driven practices.