Inside Nav-AI: Accenture's No-Code Agent Factory, Powered by Databricks Apps and Lakebase

Accenture's Nav-AI lets business users build and deploy AI agents through a visual interface — no deep technical expertise required. Every customer deployment used to be a bespoke engineering project: weeks of custom work per cloud, fragile ingestion, and no foundation for agents to improve over time.In this session, Accenture shows how Nav-AI was rebuilt on Databricks to become a true product — using Databricks Apps for one-click multi-cloud deployment, the medallion architecture for reliable customer data ingestion, Model Serving for the agent runtime, and Lakebase for persistent state and self-improvement. Expect live demos from real deployments and a concrete blueprint for turning agents from a science project into a repeatable platform.