Session

Introducing: CustomerLake - Campaign Agents

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Overview

ExperienceIn Person
TrackCustomer Data Platform (CDP)
IndustryEnterprise Technology, Retail & Consumer Goods, Financial Services
TechnologiesAI/BI, Lakeflow, Databricks Agents
Skill LevelBeginner

Welcome to the next generation of marketing with the world’s first Agentic CDP – Databricks CustomerLake. This session introduces how marketers – and the data teams that support them – can run agentic campaign planning, insights and execution on Databricks and where AI agents use lakehouse data and models to decide what content to send, when to send it, and to which audience. Join us to see how agentic workflows close the loop between customer data, marketing decisions, and execution.

In this session, you’ll learn: 
- How to build audiences for marketing campaigns using data in Lakehouse 
- How to connect to marketing execution channels via reverse ETL
- How to map personalization variables and trigger one-off and micro-batch sends
- How performance signals like opens, clicks, and conversions can flow back into lakehouse

Session Speakers

Cindy Jiang

/Product Manager
Databricks

Josh Braun

/Staff Product Designer
Databricks