BASF Coatings: Scaling Enterprise Multi-Agent Systems with Federated Governance on Databricks

As enterprises evolve from isolated AI assistants to domain-specific multi-agent systems, scaling innovation without overloading central teams becomes critical. BASF Coatings addresses this with MAUI (Multi-Agent Universal Interface), a Databricks-native platform that enables business to build, operate, and scale multi-agent solutions within a unified enterprise framework.MAUI expands the success of the MarketMind project across supply chain, marketing and sales. By separating responsibilities among domain experts, data stewards, and users, it accelerates deployment while maintaining security and governance. Technically, MAUI runs as Databricks Apps, using Lakebase for context store and UC for secure data access. Deployed across three units with 1000+ users, MAUI achieves 95% accuracy in cross-domain data retrieval, reducing query times by 50–80%. Its federated governance allows stewards to improve intelligence and expand usecases, with full enterprise rollout planned.