The Data Intelligence Platform for Telecommunications
Telecom’s first unified AI platform for data, teams and services
Your data, your AI, your future
Discover how to power your telecom strategy — without compromise — on the Databricks Data Intelligence Platform.
Enhance customer experiences
Personalized engagement
Anticipate customer needs to deliver personalized experiences that boost satisfaction and reduce churn.
SMBs and enterprises
Streamline pricing, quoting and order management with real-time insights.
Service delivery
Optimize operations from order management and provisioning to activation — reducing costs and boosting net promoter score (NPS).
Improve efficiency
Network operations
Detect anomalies, forecast demand and automate resource allocation to reduce outages and improve telecom network reliability.
Field operations
Reduce costs and boost customer satisfaction by predicting maintenance needs, optimizing technician scheduling and automating dispatch.
Reduce threats and minimize risk
Fraud prevention
Protect customers from SIM swap attacks, malicious bots and subscription fraud with unified data and AI.
Regulatory compliance
Automate audit reporting, manage GDPR/CCPA requests and ensure consistent compliance across systems.
Cybersecurity
Monitor and identify vulnerabilities, proactively stop attacks and safeguard customer data while ensuring network security.
Solution Accelerators
Databricks-developed solutions to deliver data and AI-driven outcomes that matter most
Databricks Solution Accelerators are purpose-built guides — fully functional notebooks and best practices — that speed time to insight for the Telecommunications industry.
Telecommunications partner ecosystem
Databricks partners deliver telecommunications-focused solutions and data tools that help you innovate faster, cut costs and drive greater value from your data.
Resources
Self-guided tour
Technical documentation
eBook
