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The Data Intelligence Platform for Telecommunications

Telecom’s first unified AI platform for data, teams and services

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USE CASES

Your data, your AI, your future

Discover how to power your telecom strategy — without compromise — on the Databricks Data Intelligence Platform.

Enhance customer experiences

Personalized engagement

Anticipate customer needs to deliver personalized experiences that boost satisfaction and reduce churn.

 

SMBs and enterprises

Streamline pricing, quoting and order management with real-time insights.

 

Service delivery

Optimize operations from order management and provisioning to activation — reducing costs and boosting net promoter score (NPS).

Improve efficiency

Network operations

Detect anomalies, forecast demand and automate resource allocation to reduce outages and improve telecom network reliability.

 

Field operations

Reduce costs and boost customer satisfaction by predicting maintenance needs, optimizing technician scheduling and automating dispatch.

Reduce threats and minimize risk

Fraud prevention

Protect customers from SIM swap attacks, malicious bots and subscription fraud with unified data and AI.

 

Regulatory compliance

Automate audit reporting, manage GDPR/CCPA requests and ensure consistent compliance across systems.

 

Cybersecurity

Monitor and identify vulnerabilities, proactively stop attacks and safeguard customer data while ensuring network security.

Telecommunications partner ecosystem

Databricks partners deliver telecommunications-focused solutions and data tools that help you innovate faster, cut costs and drive greater value from your data.

Resources

Self-guided tour

Modernizing Government Security Operations Centers With a Cybersecurity Lakehouse

Technical documentation

Databricks guidance for analysts, scientists, and engineers

eBook

A Quantum Leap Forward for the Public Sector

FAQ