Databricks for Telecom at DAIS 2025

Discover how telecom leaders are transforming with Databricks at DAIS 2025! Join us to explore how data intelligence and AI are powering customer-centric experiences, accelerating revenue growth, and driving efficiency across the telecom industry. Visit our Industry Showcase, Telecom Forum, and Breakout Sessions to hear from the world’s leading telecom operators, partners, and industry experts.

What to Expect

• Telecom Thought Leadership: Hear from real customers and industry leaders at the Telecom Industry Forum as they share their vision for the future and the outcomes they’re already achieving

• Customer Stories: Learn from 8+  global telecom organizations showcasing how they’re using Databricks to tackle real business challenges.

• Live Demonstrations: See practical use cases in action — from churn prediction and personalization to network optimization and AI-driven care.

• Meet the Experts: Connect directly with Databricks’ telecom strategists, solution architects, and AI experts throughout the event.

• Partner Ecosystem: Explore technology and services partners ready to help you scale faster and bring your data and AI vision to life.

• Learn more at databricks.com/telecom

Telecom Industry Forum

Introducing the First-Ever Telecom Industry Forum at DAIS 2025

For the first time, DAIS will feature a dedicated Telecom Industry Forum — your go-to opportunity to connect with telecom peers, exchange ideas, and hear directly from industry visionaries who are reshaping the future of data and AI in communications.

Join us on Tuesday, June 10 at 4 PM as we kick off the forum with a powerful lineup of speakers:

• Matt Dugan, VP Data Platforms, AT&T will share how AT&T is reducing operational costs and improving productivity through a data and AI-first approach — and how their data strategy continues to evolve to support innovation at scale.
• Jesse Ross, VP Information Technology, Frontier Communications will highlight how Frontier is turning data into new revenue streams and transforming customer experience with a modern data platform.
• Dayle Stevens and Arnab Chakraborty and will share the bold AI transformation journey of Telstra and Accenture. Learn how this joint venture is reinventing operations, simplifying data, and deploying agentic AI at scale.
• Guy Lupo, TM Forum will present a forward-looking blueprint for telco data and AI transformation, and how TM Forum is collaborating with Databricks to help future-proof the industry.

This is a rare opportunity to gain firsthand insights from the leaders driving one of the most transformative AI initiatives in telecom. Join your peers to exchange ideas, ignite innovation, and build lasting connections.

We’ll also host two exciting breakout sessions later in the week.

In the first, you’ll hear from Optus, AT&T, and Plume as they share how they’re transforming and reimagining customer experience through the power of data and AI,  Wednesday, June 11, 2025 | 12:40–1:20 PM

The second is an interactive, high-energy session showcasing real-world, scalable solutions from Databricks' leading partners. Accenture, Capgemini, and Wipro will each deliver rapid-fire, 5-minute demos of their most impactful, production-grade telecom solutions — from network intelligence and AI-driven automation to customer experience innovation. These solutions are already delivering measurable outcomes at scale, Thursday, June 12, 2025 | 11:30 AM – 12:10 PM

Session 1: Telecom Reimagining Telecom with Data & AI

Date & Time: Wednesday, June 11, 2025 | 12:40–1:20 PM

Join leaders from Optus, Plume, and AT&T for a dynamic panel discussion on how they are transforming telecom through data and AI.
Speakers include Emma Hartwell (VP, Data Office, Optus), Adam Hudson (Head of AI & Data Products, Plume), and AT&T executives Mark Austin (VP, Data Science) and Russell Marks (AVP, Global Fraud Management).

They’ll share real-world experiences—from early steps to major milestones—using Databricks’ Data Intelligence Platform to drive customer experience transformation and business impact. Learn how they’ve aligned teams, fostered collaboration around data, and brought their organizations along the journey.

Session 2: Telecom Innovation Exchange – Demos & Dialogues

Date & Time: Thursday, June 12, 2025 | 11:30 AM – 12:10 PM

Join us for a high-energy, interactive session showcasing scalable, real-world telecom solutions powered by Databricks’ top partners — Accenture, Capgemini, and Wipro. Each partner will deliver a rapid-fire, 5-minute demo featuring production-grade innovations across network intelligence, customer experience, and AI-driven automation.

Featured Speakers:

• Steve Jones, Executive VP, Data-Driven Transformation & GenAI, Capgemini
   
• Manish Dasaur, Chief Data & AI Officer, Communications, Media & Tech, Accenture, Prakash Trivedi, Data Practice Lead, Accenture
   
• Randeep (RJ) Raghu, GTM Head, Americas – AI Solutions, Wipro
   

After the demos, you’ll have the opportunity to connect directly with each partner in a “speed dating” format—ask questions, explore use cases, and dive deeper into how these solutions can drive impact for your business.

Telecom General Sessions and Demos

In addition to the Telecom Industry Forum, we’re excited to feature a wide range of telecom customers presenting across general sessions at DAIS this year. Various clients will share their stories, best practices, key learnings, and the outcomes they’ve achieved with Databricks.

We’ve included links to each session below. Seats are limited, so be sure to register early—you won’t want to miss them!

• Data Monetization Through Delta Sharing and Data Clean Room - See how Deep Sync and T-Mobile are using Databricks to launch a privacy-first DaaS platform—leveraging the Lakehouse, Unity Catalog, and Data Clean Rooms to deliver secure, hyper-personalized marketing at scale.
• Databricks as the Backbone of MLOps: From Orchestration to Inference - Discover how Globe Telecom built a scalable, end-to-end MLOps ecosystem with Databricks to streamline model development, automate workflows, and ensure reliable production performance.
• Managing Databricks at Scale - Learn how T-Mobile powers 5G innovation and fixed wireless growth by harnessing Databricks for scalable, cost-efficient, and AI-driven data operations.

Demos at our Telecom Industry Lounge

Experience Live Demos at the Telecom Industry Lounge

Explore how telecom leaders are using data and AI to drive real impact through hands-on, real-time demos:

• Intelligent Bill Analysis: Empower customer support agents with AI to resolve billing queries faster and more accurately, delivering better customer experiences.
   
• Network Optimization: Improve network performance while reducing operational costs through advanced analytics and real-time insights.
   
• Churn Reduction: Predict and prevent churn to drive sustained revenue growth.
   
• Data Monetization: Unlock new revenue streams by turning network and customer data into actionable business value.
   
• Proactive Hardware Monitoring: Detect threats and equipment malfunctions early through real-time analytics and anomaly detection.

Meet Our Ecosystem Partners

Meet Our Ecosystem Partners
Whether you're building a modern data platform, tackling specific use cases, or seeking SaaS or ISV data solutions, our partner ecosystem is here to support you.

At the Telecom Industry Forum, connect with leading partners including Accenture, Wipro, Lovelytics, Tredence, Capgemini, and more—ready to help with your cloud, AI, and data visualization needs.

Beyond the forum, explore the full Telecom Ecosystem at our Expo, featuring some of the biggest names and innovators in the industry.

Let’s Connect at DAIS!

 If you haven’t already, be sure to reach out to your account team to schedule time with our thought leaders, product teams, or telecom-specific technical experts. Spots are filling quickly, so we encourage you to secure your meetings soon.

If there are specific peers or industry leaders you’d like to meet, let us know—we’ll do our best to facilitate an introduction. You can also use the DAIS App to explore who’s attending, manage your schedule, and make new connections.

Whether it’s at our Industry Forum, breakout sessions, 1-on-1 meetings, or one of the many networking events, we look forward to seeing you there!