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Navy Federal Credit Union

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STORY

Navy Federal Transforms Service With AI

Navy Federal Credit Union is reshaping banking for military members by unifying data and leveraging generative and agentic AI on the Databricks Data + AI Platform. By embracing ethical, AI-augmented workflows and upskilling teams, Navy Federal delivers richer, more customized services, streamlining productivity and empowering staff to create solutions. A foundation of responsible change management and data readiness ensures members achieve financial growth — today and into the future.