How to empower your retail staff with GenAI

Transform the frontline experience

GenAI isn’t a replacement for your store associates, fulfillment center staff, distribution workers or service reps. It’s a way to ramp up new employees quickly, increase their productivity and prevent them from burning out. This whitepaper explains how you can deploy emerging technologies to unlock the full potential of your workforce operations.

Discover how you can use GenAI and agentic AI to:

• Free up frontline workers for high-value human tasks and decision-making
• Empower employees to solve complex problems with empathy, judgment and creativity
• Enable managers to focus on strategic initiatives and intervene only when alerted
• Make best practices available to all frontline staff to increase their effectiveness

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