Large Language Models (LLMs) for Customer Service Analytics

Analyze unstructured data with LLMs to improve the customer experience

Improve insurance call center performance by automating tasks such as customer service, claims processing, and underwriting.

• Detect customer intents based on textual data to improve customer experience
• Leverage large language models (LLMs) to optimize chatbot performance
• Unify internal data with external unstructured data to minimize underwriting risk