Lakehouse for C360: Reducing Customer Churn

Demo Type

Product Tutorial




What you’ll learn

The Databricks Lakehouse Platform is an open architecture that combines the best elements of data lakes and data warehouses. In this demo, we’ll show you how to build a customer 360 solution on the lakehouse, delivering data and insights that would typically take months of effort on legacy platforms.

This demo covers the end-to-end lakehouse platform:

  • Ingest data from external systems (such as EPR/Salesforce) and then transform it using Delta Live Tables (DLT), a declarative ETL framework for building reliable, maintainable and testable data processing pipelines
  • Secure your ingested data to ensure governance and security on top of PII data
  • Leverage Databricks SQL and the warehouse endpoints to build a dashboard to analyze the ingested data and understand the existing churn
  • Build a machine learning model with Databricks AutoML to understand and predict future churn
  • Orchestrate all these steps with Databricks Workflows


To install the demo, get a free Databricks workspace and execute the following two commands in a Python notebook

%pip install dbdemos
import dbdemos
dbdemos.install('lakehouse-retail-c360', catalog='main', schema='dbdemos_retail_c360')

Dbdemos is a Python library that installs complete Databricks demos in your workspaces. Dbemos will load and start notebooks, Delta Live Tables pipelines, clusters, Databricks SQL dashboards, warehouse models … See how to use dbdemos


Dbdemos is distributed as a GitHub project.

For more details, please view the GitHub file and follow the documentation.
Dbdemos is provided as is. See the 
License and Notice for more information.
Databricks does not offer official support for dbdemos and the associated assets.
For any issue, please open a ticket and the demo team will have a look on a best-effort basis. 




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These assets will be installed in this Databricks demos: