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Solution Accelerator

How to build: Profit-driven retention management


Effectively manage retention and reduce churn

Develop an understanding of how a customer lifetime should progress and examine where in that lifetime journey customers are likely to churn so you can effectively manage retention and reduce your churn rate.

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Benefits and business value

Customer Analytics

Stop the bleeding

Identify which customers are most likely to leave your service
Observable Metrics

Massive speed improvement

Scan through large volumes of data easily, and quickly generate useful customer analysis records

Increase customer lifetime value

Identify the value of retaining the customer

Reference Architecture


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