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Databricks Subprocessors

Databricks engages certain subprocessors in connection with providing the Platform Services or Support Services. A subprocessor is a Databricks affiliate (“Databricks Affiliate'') or a third-party engaged by Databricks, Inc. or a Databricks Affiliate to process personal data on behalf of Databricks’ customers. Capitalized terms used herein have the same meaning as defined in the Master Cloud Services Agreement or other written agreement you have with Databricks (“Agreement”).

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Third-party Subprocessors

Entity NamePurposeEntity Country
Amazon Web Services, Inc.Cloud Service ProviderUnited States
Amazon Data Services Ireland LtdCloud Service ProviderIreland
Google LLCCloud Service ProviderUnited States
Microsoft CorporationCloud Service ProviderUnited States
Intercom R&D Unlimited CompanyProvide a platform for Databricks to send messages to our customers.Ireland
OktaGenerate OAuth tokens (if customer does not choose to provide their own) to connect with customer-selected third parties.United States
Twilio Inc.Provide customer communications, including in-product messaging and email.United States
Atlassian Pty Ltd.Customer support and ticket handling.Australia
Microsoft CorporationCustomer support (in Microsoft Teams).United States
salesforce.com, inc.Customer support ticketing.United States
Slack Technologies, Inc.Customer support.United States
SupportLogic, Inc.Monitor quality of service in responding to support tickets.United States

Databricks Affiliates

The following entities are members of the Databricks Group. Accordingly, they may function as Subprocessors to provide the Databricks Services.

Entity NameEntity Country
Databricks Federal LLCUnited States
Databricks B.V.The Netherlands
Databricks U.K. LimitedUnited Kingdom
Databricks Australia Pty LtdAustralia
Databricks SARLFrance
Databricks GmBHGermany
Databricks Asiapac Unified Analytics Pte. Ltd.Singapore
Databricks Japan K.K.Japan
Databricks India Private LimitedIndia
Databricks Canada ULCCanada
Databricks Italy S.r.l.Italy
Databricks Sweden ABSweden
Databricks Switzerland GmbHSwitzerland
Databricks Spain S.L.Spain
Databricks Korea LLCSouth Korea
Databricks New Zealand LimitedNew Zealand
Databricks Costa Rica SRLCosta Rica

 

Last Modified: March 31, 2023

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