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Project Manager, Legal Operations

Heredia, Costa Rica

Req ID GAQ324R13

About the Team

Legal Operations is a function within Legal which helps Legal to operate more efficiently and in line with business priorities, with the goal of balancing simplicity with productivity and profitability, while striving for operational excellence.

We are looking for a Project Manager, Legal Operations to support the Legal Operations function, reporting to the Sr. Director of Legal Operations. This is a cross-functional role and you will be an important member of the legal team, working with all of the departments on the legal team and with non-legal functions throughout the company. You will also work with the various tools used by the legal department including the knowledge management site, the contract lifecycle management system, and the sales deal management system.

This is a great opportunity at a fast growing company for anyone who wants to learn more about legal operations.

The impact you will have:

  • You will help build out the contracts repository
  • You will document existing processes and, where appropriate, recommend ways to improve them to drive efficiency
  • You will help implement new tools for the legal team and maintain existing tools, including Ironclad
  • You will help with legal department analytics by pulling key performance indicators for the various practice areas from various tools including Salesforce and Ironclad
  • You will contribute to operational excellence by supporting the build out of our business intelligence and visualization
  • You will provide general legal operations support, including project management, process management, troubleshooting, administrative tasks and supporting other drivers of operational effectiveness for the legal operations team and the legal department
  • You will project manage and prioritize deliverables based on legal department goals
  • Cultivate strong relationships with important partners and stakeholders
  • Complete special projects on various subjects as assigned by members of legal leadership
  • Provide general support on a flexible, as-needed basis concerning other areas of the business
  • Contribute to help maximize the value of the legal department as an effective, respected, and valued resource within the company

What we look for:

  • B.A. or B.S. degree or equivalent; paralegal or program management certification is a plus
  • 2+ years relevant business or legal experience engaged in a process oriented function desirable
  • Analytics and data visualization tool experience including Databricks, SQL, Tableau, Dashboard creation highly desirable
  • Experience with program or project management is a plus
  • Experience in a legal setting (law firm or in-house) is a plus
  • Analytical and problem-solving experience
  • General database or data management experience
  • Outstanding written and verbal communication skills
  • Understanding of the tools used by in-house commercial legal team to facilitate the contracting process for revenue, including tools used for contract generation and routing (e.g., Salesforce, CPQ and Ironclad), and signatures (e.g., DocuSign)
  • Proficient in Google Suite applications including Gmail, Google Drive, Sheets, Slides, and demonstrated ability to learn and master various SaaS applications
  • Ability to prioritize and manage time - and internal client expectations - and adapt to changing priorities and work on ambiguous tasks/projects
  • Be customer-service oriented and have great attention to detail while meeting tight deadlines
  • Be proactive and have a willingness to take action and achieve results
  • Willingness to accept constructive feedback
  • High level of professionalism, integrity and discretion in handling confidential information and ability to work well with people at all levels inside and outside of our organization
  • Strong desire to be part of a dynamic in-house legal team supporting the recognized leader in processing big data in the cloud
  • Funny, passionate about striving for operational excellence, positive, and can maintain composure under stressful situations


  • Comprehensive health coverage including medical, dental, and vision
  • 401(k) Plan
  • Equity awards
  • Flexible time off
  • Paid parental leave
  • Family Planning
  • Gym reimbursement
  • Annual personal development fund
  • Employee Assistance Program (EAP)

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on TwitterLinkedIn and Facebook.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.


If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

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